About Fast & Free Delivery
We ensure hassle-free delivery of consignments at desired destination. Through our wide spread distribution network and tie-ups with prominent C & F Companies such as DHL, FEDEX, trackon etc.; we ensure advanced delivery of consignments in seamless manner to your door step.
Not only that we are backed with strong and well-connected distribution network to ensure safe, secure, and swift delivery of orders on scheduled time at the client’s desired address.
Once placed an order, we check our Inventory for the availability of the ordered books in much less time. Accordingly, we send you an email with the details of order summary and the date you expect us to deliver the books. Once, your order is ready to ship, an email will be sent to confirm that the desired consignments are ready to ship.
The total time it will take to receive an item is determined by adding the time shown in its shipping message to the number of days your shipping method will take.
Shipping within India less than ₹ 3000
If your ordered amount is less than ₹ 3000 within India, you would be charged $ 0.99 per book as freight charges.
Shipping outside India less than ₹ 3000
As per our new shipping policy, only those orders for books worth ₹ 3000 and above will be shipped to overseas customers.
We strongly believe in transparent trade policy and complete satisfaction of our customers. At IVG Inc., you’ll get the most satisfying and competitive freight charges, so no worries on that.
We have an extremely affable, effervescent and conscientious customer service team, ever willing to assist customers for all sorts of queries. We are here to provide personalized services to every customer we connect. Right from availability of books to the status of your order, our team provides satisfactory answers to all your queries in scheduled time frame work. Not only that we our LIVE chat feature you can chat with us at any point of time with an immediate reply.
We facilitate our customers with easy money management by providing convenient payment systems. We accept all major visa credit cards, master credit cards, international debit card and our affiliation with Paypal enabling safe, secure & faster transactions.
Rest assured have a Happy shopping.
Where to Contact
Customer care personnel – help desk
We are committed to provide continuous assistance to meet customer’s requirements. Our customer assistance team actively works to provide efficient & timely customer support. Our amiable and experienced customer care staff is promptly available on desk to assist you with all kinds of queries in our Incorporation.
In case, of any query, suggestion, feedback, or order placement, feel free to send us an e-mail at firstname.lastname@example.org
Proactive Sales Assistance Team
Our proactive sales assistance team ensures right guidance to all our customers no matter how large or how small the order is. We would like you to contact our sales assistance team for any queries pertaining to bulk orders & purchase order accounts. LIVE chat is always available on our Website.